Terms & Condition

Terms and Conditions

Last Updated: July 20, 2026

Welcome to Vision Sindh (**"we," "us," "our," "Company"**), operated by a partnership firm registered under the laws of India. These Terms and Conditions ("Terms") govern your use of our website www.visionsindh.com (the "Website") and your purchase of products from us. By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Business Information
- Brand Name: Vision Sindh
- Business Entity: Partnership Firm
- Registered Address: 4th Floor, 83 SP Mukherjee Road, Devi Market, Kolkata, West Bengal – 700026, India
- Email: vsventures11@gmail.com
- Phone: +91 8282893737
- Website: www.visionsindh.com

2. Eligibility
By using this Website, you represent that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when placing an order.

3. Products
We make every effort to display our products, including colors, descriptions, and pricing, as accurately as possible. However, we do not guarantee that the images displayed on your device will be an exact representation of the actual product due to differences in screen settings and lighting during photography. All products are subject to availability, and we reserve the right to discontinue any product at any time.

4. Pricing and Payment
- All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change prices at any time without prior notice, though such changes will not affect orders already confirmed.
- Prepaid Orders: Full payment must be made at the time of placing the order through the available online payment methods.
- Cash on Delivery (COD): COD orders require a partial advance payment of ₹499 as a security/booking amount at the time of order placement. No additional COD handling charges apply. The remaining balance is payable to the delivery partner upon receipt of the order.

5. Shipping and Delivery
- We currently ship only within India.
- Orders are shipped via Delhivery and Bluedart.
- Estimated delivery time is 7–14 business days from the date of order confirmation, depending on your location and courier serviceability.
- Delivery/shipping charges are included in the product price; no separate shipping fee is charged at checkout.
- Delivery timelines are estimates and may be affected by factors outside our control, including courier delays, weather, or logistical disruptions. We are not liable for delays caused by such circumstances.
- Risk of loss and title for products pass to you upon delivery to the shipping address provided at checkout.

6. Returns, Exchanges, and Refunds

No Return/Refund Policy: All purchases are final. We do not accept returns or provide refunds once an order has been delivered, except where required by applicable law.

Exchange Policy: Exchanges are allowed only if the customer informs us within 2 days of delivery. Requests made after this period will not be accepted.

Exchange Shipping Charges: All shipping and courier charges associated with an exchange shall be borne by the customer.

To request an exchange, contact us at vsventures11@gmail.com or +91 8282893737 within the specified period. Exchanges are subject to product availability and approval by Vision Sindh.

7. Order Cancellation
We reserve the right to cancel any order due to reasons including but not limited to product unavailability, pricing errors, suspected fraudulent activity, or issues with payment verification. In such cases, any amount paid will be refunded via the original method of payment or as store credit, at our discretion, within a reasonable timeframe.

8. Intellectual Property
All content on this Website, including but not limited to the Vision Sindh name, logo, product designs, images, graphics, and text, is the property of Vision Sindh and is protected under applicable intellectual property laws. You may not reproduce, copy, distribute, or otherwise exploit any content from this Website without our prior written consent.

9. User Conduct
You agree not to:
- Use the Website for any unlawful purpose or in violation of these Terms.
- Attempt to gain unauthorized access to our systems or engage in any activity that disrupts the Website's functioning.
- Submit false, misleading, or fr